Policy
Shipping And Ordering information
- Be sure that your address is capable of accepting this type of shipment.
- Be present for delivery to inspect and sign for your shipment.
- Be aware of any shipping damage or shortage in the freight bill.
- Download the entire order from the delivery truck.
Delivery Times
If the items are in stock, they are shipped within 3-7 days after ordering. Custom orders can take about 3-4 months to leave the warehouse. For all larger structures, you must ask your sales associate or request a time frame for your order ships via email. Once an order has left our warehouse, we are not responsible for delays.
Sales Tax & Currency
All orders are subject to 7.5% sales tax.
E-mail Policy
We will hold all information obtained via email by Storage and Canopy Inc. in the strictest confidence. We will not sell, rent, lend, lease, or otherwise distribute your data to other third parties, companies, individuals, or organizations.
Payment Types And Options
Storage and Canopy Inc. accepts Visa, MasterCard, Discover, and American Express. You may also pay by personal or business check and money order. (Note: Storage and Canopy Inc. account must clear all payments by check before the product is shipped out.)
Return and refund policy
- All products can be returned within seven to seven calendar days after the shipment arrives at your location.
- The product must be in pristine condition.
- Re-stocking fees may apply.
- Shipping expenses are not refundable.
- The money refund may take up to fifteen (15) business days after we receive the product at the warehouse to be processed.
- Make sure to contact our customer service representatives to start this process.
- Refund for special orders (customized products): There will be a 13.5% cancellation fee if canceled prior merchandise is in stock; the cost will be deducted from the total amount on the invoice.
- Backorders ( product out of stock) if canceled before arrival at our warehouse, you will be charged a 3.5% cancellation fee (deducted out of the downpayment or amount paid upon cancellation)
Additional disclosure
Storage and Canopy Inc. is not responsible for the following: (1) Used products; (2) Any product that has been used, altered, or modified in any way not approved; (3) Depreciation; (4) Damage caused by lack of reasonable and proper maintenance; failure to follow instructions, directions, drawings, and renderings; improper installation, misuse, lack of proper protection during installation, use or storage; (5) Damage resulting from accident, falling objects; (6) Damage due to routine maintenance or lack thereof; (7) Exposure to harmful chemicals, fumes or other substances, foreign or natural in the atmosphere; (8) Acts of God or forces of nature, which includes but is not limited to wind damage, excessive snow-load, flood, hail, fire: or (9) Unforeseen causes or circumstances, such as but not limited to adding load to the structure, or external forces.
Shipping policy
- To track your shipment, please visit the freight companies’ leading websites.
- Your product will be shipped via a large 28’ or 53’ truck.
- Your delivery address must be capable of accepting a freight truck. Someone will need to be present to sign the delivery.
- If your order needs to be shipped to Hawaii, Alaska, or internationally, please get in touch with us before placing your order at (321) 710-0804


- To track your shipment please visit the freight companies’ main websites.
- Your product will be shipped via a large 28’ or 53’ truck.
- Your delivery address must be capable of accepting a freight truck. Someone will need to be present to sign the deliver.
- If your order needs to be shipped to Hawaii, Alaska or internationally, please contact us before placing your order at (321) 710-0804.