Shipping to commercial location with dock or forklift available. If you do not have a commercial location we can ship to a local freight terminal in your area where you can pick up at your convenience.
We will have to cancel your order if you’re unable to provide shipping address with proper equipment to offload the shipment
We will update tracking number after the shipment pick up by freight company.
To track status of your shipment please visit freight companies’ main websites.
Your product will be shipped and arrived via a large 28’ or 53’ truck. Note your delivery address must be capable of accepting a freight truck. Someone will need be present to sign the deliver. Important you must have a forklift for offload the heavy weight metal pallet box.
If your order needs to be shipped internationally ,Hawaii , Alaska …. please contact us before placing your order . we would be happy to help you place your order over the phone (863) 968-7705
It’s necessary to tighten the roof fabric enough to avoid “hammocks ” on the roof and all tighten one or twice again after a few moths of use .This is important when assembly in cold weather (autumn and winter) because the fabric is stiff then and when we got the sun and warm weather afterwards it will make the fabric “slack” again and need to be re-tighten before next winter .it’s the owner responsibility to take off the snow immediately if not slide off by itself.
We would be happy to help you place your order over the phone