Terms & Conditions

Storage and Canopy Inc. Assumes no responsibility for damage or destruction caused by any weather. Includes (but is not limited to): wind, snow, hail, lightning, hurricanes, tornadoes, volcanoes, rain, avalanches, fire, or flooding.
Product purchase constitutes acceptance of the above terms and conditions.
 
Storage and Canopy Inc. is not responsible for any of the following due to the usage of these fabric structures. This list includes (but is not limited to) the following: loss of wages, loss of income, depreciation, property damage, litigation costs, equipment or vehicle rental, equipment damage, construction costs, fuel costs, appraisals, livestock or animal loss, and bodily injury or death. Storage and Canopy Inc. strongly recommends purchasing insurance for all structures in the rare event of damage due to the above-stated items.
 
Storage and Canopy Inc. also assumes no responsibility for any “human-caused” or “animal” related incidents. This list includes (but is not limited to) the following: fire, vandalism, chemical interaction, falling objects, damage caused by animals or insects, disassembling, improper anchoring, lack of proper maintenance/care, and additional weight added to the inside or outside of the structure.

Shipping And Ordering information

Shipping is calculated by weight and zip code. You must claim missing parts within ten days of receiving the order. 
As the customer, you are responsible for:
 
  1. Be sure that your address is capable of accepting this type of shipment.
  2. Be present for delivery to inspect and sign for your shipment.
  3. Be aware of any shipping damage or shortage in the freight bill.
  4. Download the entire order from the delivery truck.

Delivery Times

If the items are in stock, they are shipped within 3-7 days after ordering. Custom orders can take about 3-4 months to leave the warehouse. For all larger structures, you must ask your sales associate or request a time frame for your order ships via email. Once an order has left our warehouse, we are not responsible for delays.

Return and refund policy

  • All products can be returned within seven to seven calendar days after the shipment arrives at your location.
  • The product must be in pristine condition.
  • Re-stocking fees may apply.
  • Shipping expenses are not refundable.
  • The money refund may take up to fifteen (15) business days after we receive the product at the warehouse to be processed.
  • Make sure to contact our customer service representatives to start this process.
  • Refund for special orders (customized products): There will be a 13.5% cancellation fee if canceled prior merchandise is in stock; the cost will be deducted from the total amount on the invoice.
  • Backorders ( product out of stock) if canceled before arrival at our warehouse, you will be charged a 3.5% cancellation fee (deducted out of the downpayment or amount paid upon cancellation)

Additional disclosure

Storage and Canopy Inc. is not responsible for the following: (1) Used products; (2) Any product that has been used, altered, or modified in any way not approved; (3) Depreciation; (4) Damage caused by lack of reasonable and proper maintenance; failure to follow instructions, directions, drawings, and renderings; improper installation, misuse, lack of proper protection during installation, use or storage; (5) Damage resulting from accident, falling objects; (6) Damage due to routine maintenance or lack thereof; (7) Exposure to harmful chemicals, fumes or other substances, foreign or natural in the atmosphere; (8) Acts of God or forces of nature, which includes but is not limited to wind damage, excessive snow-load, flood, hail, fire: or (9) Unforeseen causes or circumstances, such as but not limited to adding load to the structure, or external forces.

Payment Types And Options

Storage and Canopy Inc. accepts Visa, MasterCard, Discover, and American Express. You may also pay by personal or business check and money order. (Note: Storage and Canopy Inc. account must clear all payments by check before the product is shipped out.) 

E-mail Policy

We will hold all information obtained via email by Storage and Canopy Inc. in the strictest confidence. We will not sell, rent, lend, lease, or otherwise distribute your data to other third parties, companies, individuals, or organizations.

Sales Tax & Currency

All orders are subject to 7.5% sales tax.

Shipping policy

  • To track your shipment, please visit the freight companies’ leading websites.
  • Your product will be shipped via a large 28’ or 53’ truck.
  • Your delivery address must be capable of accepting a freight truck. Someone will need to be present to sign the delivery. 
  • If your order needs to be shipped to Hawaii, Alaska, or internationally, please get in touch with us before placing your order at (321) 710-0804
  • To track your shipment please visit the freight companies’ main websites.
  • Your product will be shipped  via a large 28’ or 53’ truck.
  • Your delivery address must be capable of accepting a freight truck. Someone will need to be present to sign the deliver. 
  • If your order needs to be shipped to Hawaii, Alaska or internationally, please contact us before placing your order at (321) 710-0804.

SMS Policy

At Storage and Canopy INC, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines our practices concerning the collection, use, and safeguarding of your personal data through our website and mobile applications.

What Information We Collect We collect information that you provide when you use our services, including:

  • Contact details such as your name, email address, and phone number.
  • Transactional information when you make purchases.

 

How We Use Your Information Your information is used to:

  • Process transactions and deliver services.
  • Communicate with you about orders, services, updates, and promotional offers.
  • Improve and customize our services and website.

 

SMS Consent and Use As part of our commitment to transparent communication, we collect phone numbers specifically for SMS communication based on your explicit consent. We do not share your phone numbers with third parties or affiliate companies for marketing purposes.

Types of SMS Communications You may receive SMS messages in the following contexts:

  • Customers / Guests: Notifications about orders, deliveries, and other relevant service updates.

 

SMS Terms & Conditions The following terms apply to our SMS messaging services:

  • Messaging Frequency: The frequency of messages may vary.
  • Costs: Message and data rates may apply.
  • Opt-Out: You can opt out of receiving SMS messages at any time by texting “STOP.”
  • Assistance: For help with SMS, text “HELP” or access our customer support through our website links provided below.

Sharing and Disclosure We do not sell or rent personal information to third parties. We may disclose information if required by law, to protect our rights, or in the context of a business transfer.

Security We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Changes to This Policy We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this site prior to the change becoming effective.

IMPORTANT

Always take into account the wind load and snow load for each product. It’s important to secure the fabric tightly to avoid the formation of “hammocks,” which can hold water or snow and add extra weight to the structure. Additionally, make sure to remove any excess snow as often as possible.

We would be happy to assist you in placing your order over the phone.
+1 (844) 713-1049